For Orders and Information call:
763-263-9227 or 1-800-328-2448

Hours
Monday-Friday
7am-5pm CST

Shipping & Returns

Shipping

  • In stock orders placed on any business day before 3pm CST will be shipped same day.
    After 3pm will result in next day shipping.
  • Orders placed on Saturdays, Sundays, or Holidays will be processed the next
    business day and shipped within 1-2 business days.
  • Glass orders placed will take additional time to be packaged and shipped.
  • Please allow up to two days for order processing.
  • Any errors must be reported within 30 days

Delivery time varies.  All orders require a correct and complete shipping address. In the event that packages are returned to us due to insufficient address, you will be contacted for clarification of the shipping address and the order will be subject to additional shipping charges if applicable.

When filling out your address information, please be as complete as possible. DO NOT use abbreviations. Please also do not use dashes or spaces if your address does not require them.  If you have any concerns about your address please send us an e-mail or give us a call as soon as you can so that we can make sure that it is corrected by the time the package is ready to be shipped.

Please call or email if you have questions on a certain application working for your vehicle.

A representative will contact you if there will be any delay with your order.

International shipments are subject to a $15 handling fee plus the cost of shipping.  We ask that all international shipments e mail us at

parts@midwestbusparts.com

for shipping costs/confirmation.

Returns

We do not pay for return shipping unless it is our fault on the product.

Refunds or exchanges will not be granted for errors due to buyer’s negligence.

Returns & Errors must be corrected within 30 Days

Prior to sending your return, please contact us by e-mail at 

parts@midwestbusparts.com

Please include the following information:

  • Your  Name
  • Your Order #
  • List of item(s) you are returning
  • Return Reason
  • A daytime phone number

 

We will respond to your email within 24 hours and provide you with return shipping information.

Returns may be subject to a 20% restocking fee - this is generally applied to special order items.

 

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We are so glad that we can say with utter honesty that in all our dealings we have been
pure and sincere, quietly depending on the Lord for His help and not on our own skills

-2 Corinthians 1:12, TLB


Toll Free: 1.800.328.2448          Local: 763.263.9227          Fax: 763.263.9058